Thime Concierge Solutions
About Thime

The Luxury of Time, Restored

A boutique concierge firm in Auburn, Alabama, built around a single idea: that the kindest thing you can give someone is their own time back.

Dawn McCall, founder of Thime Concierge Solutions, seated before a wall of framed gilded botanical studies
The Founder

Dawn McCall

My first lessons in hospitality came from my mother and my grandmother. My mother was never one for a house full of guests. My grandmother cherished it.

She would lean over the kitchen stove with one hand on her hip and the other working a big pot of something, sitting down between stirs to whip up a homemade cake with the biggest spoon I have ever seen. At dinner she would sit and watch us eat and talk and laugh. That was her greatest joy. Thirty years later I can still hear her: come on in this house, gal, let me show you how to make this or that.

My father is Andrew McCall. People around here call him the Vineman. He has been making baskets by hand out of twisted vine for forty years, and folks recognize one on sight without being told whose it is. He never advertised. He simply kept making them.

My mother and my grandmother taught me what hospitality feels like. My father taught me what it looks like to do one thing carefully for a very long time. Both of those are in this company.

Their teaching wooed me into the hospitality industry for thirty years. From pantry cook to Catering Director at Troy, Tuskegee and Hampton.

Food is a language everyone understands. It gets people talking, and with a full belly anything is possible.

Thime came out of my love of serving people. Of seeing them laugh, and enjoy themselves, and let their guard down. The same care that goes into building a beautiful meal is the care taken to settle a hopeful student into a new home, to have a house ready before a family arrives, or to mark a closing properly on a broker's behalf. It was never really about the food. It was about what the food did for the people at the table.

The measure of this work is not what you notice. It is everything you never have to think about again.

How We Work

Four Commitments

Discretion first

What we learn inside your home stays there. You will never be asked to act as a reference.

Continuity over transaction

A second year should be better than the first, because by then we know how your household actually runs.

Southern hospitality, meant plainly

You show up, you follow through, and you speak to people as neighbors. We simply hold that to a professional standard.

No urgency, ever

We will not chase you or invent a reason for you to rush. Take your time. We will be here.

Where We Are

Auburn and the Corridor Around It

Thime is based in Auburn and works through Opelika, Montgomery, Lake Martin, and the communities between them. The corridor is small enough to know properly and busy enough to matter, and knowing it is most of the job: which contractor actually turns up, and which florist can be relied upon in the same week as a home game.

Where your life reaches past the corridor, the same care travels with it. In a city we do not know, we will say so plainly and arrange accordingly, rather than pretend to a familiarity we have not earned.

The Idea

Where the Hours Actually Go

Most people who reach a certain point find they have arranged for nearly everything except their own hours. The house is handsome. The calendar is full. And somewhere in between sits an accumulation of small obligations. A vendor to chase. A closing gift never sent. A house four hours away that nobody has looked in on since March.

None of it is difficult. That is precisely the problem. Each one is small enough to feel unreasonable to hand off, and together they take the better part of a life.

Thime exists to carry them for you, kept by people who look after your household the way they would want their own looked after.

A copper pot of field peas simmering on a stove, a piece of ham in the pot, a wooden spoon resting on the counter beside it
A big pot of something, still on the stove
Begin the Relationship

An Unhurried Conversation

Everything begins with a conversation, unhurried and particular to you. We would be glad to hear what your days ask of you, and it would be a privilege to carry some of it for you.

Begin a Conversation